Case Study: How Redis Cut Load Times by 60% on a WooCommerce Site

At Red Jet, we love seeing real-world performance gains for our customers. In this case study, we’ll walk you through how we used Redis object caching to reduce load times by 60% on a WooCommerce site struggling under heavy traffic and dynamic content.


🛒 The Challenge: A Slow, Growing WooCommerce Store

Our client, a New Zealand-based online retailer, had a growing WooCommerce store with:

  • 2,000+ products
  • Logged-in users during most interactions
  • Abandoned cart recovery scripts
  • Sales campaigns generating traffic spikes

Even with a good hosting setup and a page caching plugin, the site felt slow during peak times – especially for logged-in customers viewing carts and accounts.


🧪 The Diagnosis

We ran a full performance audit and noticed:

  • TTFB (Time to First Byte) was consistently over 1.3 seconds
  • Database query load was spiking during sales
  • WooCommerce pages were uncacheable via full-page caching (because of cart/session data)

Page caching wasn’t enough – we needed a deeper solution.


💡 The Solution: Redis Object Caching

We enabled Redis object caching on their hosting plan. Here’s what we changed:

  • Installed the Redis Object Cache plugin
  • Enabled persistent object caching at the server level
  • Tuned Redis memory limits based on traffic and data size
  • Cleared and monitored cache usage post-deployment

Redis began storing repeated database query results (e.g. product price calculations, user session info) in memory – dramatically reducing database hits.


🚀 The Result

After Redis was implemented:

MetricBefore RedisAfter Redis
Time to First Byte (TTFB)1.3s520ms
Page Load Time3.2s1.3s
Logged-In Checkout Time~5s~2.1s
Backend Dashboard SpeedSlowNoticeably faster

That’s a 60% reduction in load times across key user journeys – just by optimising how data is served.


🧰 Key Takeaways

  • Redis doesn’t replace full page caching – it complements it for dynamic content.
  • It’s especially powerful for WooCommerce, LMS, or membership sites.
  • Our Redis implementation is fully managed – no technical work required on your end.

Want to See What Redis Can Do for Your Site?

If your WordPress site feels sluggish – especially with logged-in users or ecommerce functions – Redis might be the upgrade you didn’t know you needed.

👉 Request a free site audit

👉 Compare our hosting plans – Redis is included with all of them.

Request a Free Website Audit


We offer a free WordPress website audit that reviews key areas including performance, security, and maintenance. We’ll assess your site’s loading speed, identify any potential vulnerabilities or outdated plugins, and evaluate how well it’s being maintained. This audit helps uncover issues that may be affecting your site’s reliability, SEO, or user experience with clear, actionable recommendations to improve your WordPress setup.