Frequently Asked Questions

Got questions? We’ve compiled a list of the most frequently asked questions to help you find the answers you need quickly and easily. If you can’t find what you’re looking for or need further assistance, please don’t hesitate to contact us.
What does Fully Managed hosting cover?

This means we take care of all maintenance of your WordPress website. We will ensure the WordPress core software and plugins are up to date, performance is optimal and everything is secure and backed up. Our goal is to manage your WordPress website so you can concentrate on running your business.

Are there discounts for hosting multiple websites?

Yes, please get in touch with your requirements and we’ll provide a tailored quotation.

Do you perform website audits?

Yes, we can conduct a comprehensive audit by thoroughly assessing both security and performance aspects of your WordPress website. On the security side, we check for outdated plugins or themes, weak user credentials, file permission issues, and known vulnerabilities using automated scanners and manual review. For performance, we analyse page speed, caching configuration, database efficiency, and overall server response times. Recommendations are provided to tighten security and to boost speed. Click here to request a free website audit.

Do you offer hosting plans with a dedicated server?

Yes, we offer fully managed hosting on dedicated servers for clients who need maximum performance, security, and control. These plans are ideal for high-traffic WordPress sites or businesses with custom infrastructure needs. Get in touch and we’ll tailor a dedicated server solution to match your requirements.

Can you help us migrate our WordPress website?

Of course! We are experts at migrating WordPress websites for New Zealand customers. All we need is a backup of your existing website or admin access. We can provide industry trusted backup software if you’d like to do this yourself.

What is a Staging site?

A staging site is a separate, test environment that mirrors your live website. It allows you to make changes, test new features, and update WordPress without affecting your live, public-facing website.

Is there a discount for non-profit organisations?

Yes, discounts are available for New Zealand non-profit organisations. Please get in touch to learn more.

Can you help me configure my nameservers or DNS?

Yes, we can help. We would require any details from your current registrar and we can either do it for you or guide you accordingly.

Request a Free Website Audit


We offer a free WordPress website audit that reviews key areas including performance, security, and maintenance. We’ll assess your site’s loading speed, identify any potential vulnerabilities or outdated plugins, and evaluate how well it’s being maintained. This audit helps uncover issues that may be affecting your site’s reliability, SEO, or user experience — with clear, actionable recommendations to improve your WordPress setup.